Frequently Asked Questions

Thank you so much for serving as a coordinator for the UMBC Maryland Charity Campaign! As a coordinator for your department, you are instrumental in helping us raise awareness about the benefits of giving through the MCC.

As you continue to support the Maryland Charity Campaign over the next few months, we believe it is important to provide you with as much information as possible. Each year, there are elements of the campaign that change, and it is our responsibility to ensure the campus community understands these changes, so that we can deliver a seamless donation experience. As the MCC coordinator for your department, you are key in helping us raise awareness about the benefits of giving through the MCC. We thank you for volunteering to serve in this critical role for the campaign.

When does the campaign end?

The Maryland Charity Campaign generally closes on December 31 each year.

Are we accepting offline donations or cash this year?

We strongly recommend that all employees give online. If you need to process a cash donation, please reach out our lead coordinator, Erica Davis at ericak2@umbc.edu.

Is the giving process secure? What happens to our personal information once it is entered into the system?

The America’s Charities system does not keep your credit card or bank account details on file. All records of your credit and banking information will be removed from the system once your donation has been processed.

Will my giving history be available?

All renewable donations after the system change in the 2020 campaign should be available in the giving history associated with a donor’s account. However, since this is a new system, you cannot automatically renew previous donations.

Why can’t I find the charity I’ve donated to in previous years?

Each year, nonprofit organizations in Maryland submit their information to be included in the campaign. However, in some instances, nonprofits decide to no longer participate in the campaign.

If you are certain the nonprofit is participating in the campaign, try searching for its information using the Maryland Charity Giving Guide located at mcc.maryland.gov.

When I try to sign in I receive an “Access Denied” page that recommends I reach out to customer support. Help!

If you have received an “Access Denied” message when attempting to log in, it is likely due to the fact your information hasn’t been imported into America’s Charities system. This is most often the case for contractual employees or new employees who have joined UMBC after the Maryland Charity Campaign setup phase in September. To have your state employee information added to the system so that you can donate, please complete this form: https://impact.ac/loginhelpMCC. You will need your Workday number, also known as your SPS ID, to verify your employee record with the State of Maryland. It can be found on your myUMBC profile page.

Can I choose which email address I use to create my account?

No. For the purposes of participating in the Maryland Charity Campaign, you must create your new account with your authorized UMBC Username email address. This is the username you use to sign into your computer at the office or log into myUMBC. Despite the UMBC domain, you cannot use email aliases to create an account.

Can I get a list of all the charities employees in my department or unit have given to?

No. Unfortunately, we do not have access to any information regarding which charities were selected by our employees.

If you are looking to creatively show the ways in which your department or unit is supporting charities, we recommend that you ask your colleagues to self-report their designations, either by email or anonymously through a Google Form.

Can emeritus or retired faculty or staff contribute to the campaign? What about students or student-workers?

Yes. Retirees who want to contribute to the campaign should contact America’s Charities help desk at 571-458-1072 for assistance in creating their account.