Frequently Asked Questions

Thank you so much for serving as an ambassador for the UMBC Maryland Charity Campaign! As a coordinator for your department, you are instrumental in helping us raise awareness about the benefits of giving through the MCC.

As you continue to support the Maryland Charity Campaign over the next few months, we believe it is important to provide you with as much information as possible. Each year, there are elements of the campaign that change, and it is our responsibility to ensure the campus community understands these changes, so that we can deliver a seamless donation experience. As the MCC ambassador for your department, you are key in helping us raise awareness about the benefits of giving through the MCC. We thank you for volunteering to serve in this critical role for the campaign.

General Information


When does the campaign end?

The Maryland Charity Campaign is set to close on Monday, December 11, 2023.

Are we accepting offline donations or cash this year?

Yes. We do strongly recommend, however, that you give online as it is a much simpler process. If you need to, you can give offline via payroll deduction, credit card, check, or cash by filling out a 2022 MCC Pledge Form.

If you would like to give cash to the campaign, please write “Cash” in the Total Check Amount line at the bottom of the “Designating Your Gift” section of the form, along with the donation amount in the respective field.

Is the giving process secure? What happens to our personal information once it is entered into the system?

The America’s Charities system does not keep your credit card or bank account details on file. All records of your credit and banking information will be removed from the system once your donation has been processed.

Will my giving history be available?

Depends. All renewable donations after the system change in the 2020 campaign will be available in the giving history associated with a donor’s account.

Donations by check or credit card are not reflected in pledge history, as they are not renewable donations. Prior donations to a charity that is no longer participating in the campaign will not be reflected in your pledge history.

Login & Donation Process


Why can’t I find the charity I’ve donated to in previous years?

Each year, nonprofit organizations in Maryland submit their information to be included in the campaign. However, in some instances, nonprofits decide to no longer participate in the campaign.

If you are certain the nonprofit is participating in the campaign, try searching for its information using the MCC online charity search. Still having trouble? Use the EIN number in the 2022 Giving Guide to find the charity in the online database.

When I try to sign in I receive an “Access Denied” page that recommends I reach out to customer support. Help!

If you have received an “Access Denied” message when attempting to log in, it is likely due to the fact your information hasn’t been imported into America’s Charities system. This is most often the case for contractual employees or new employees who have joined UMBC after the Maryland Charity Campaign setup phase in September. To have your state employee information added to the system so that you can donate, please email our lead coordinator, Erica Davis at ericak2@umbc.edu, with your name, email address, and Workday number. Your Workday number, also known as your SPS ID, is required to verify your employee record with the State of Maryland. It can be found on your myUMBC profile page.

Can I choose which email address I use to create my account?

No. For the purposes of participating in the Maryland Charity Campaign, you must create your new account with your authorized UMBC Username email address. This is the username you use to sign into your computer at the office or log into myUMBC. Despite the UMBC domain, you cannot use email aliases to create an account.

Employee Lists


What if I have an employee in my department or unit who has left or who is retiring? Can I have them removed from my participation count?

Yes. Please send the name of the retired or departed employee to our lead coordinator, Erica Davis at ericak2@umbc.edu, and we will remove them from our system’s reporting and tracking document.

Can I get a list of all the charities employees in my department or unit have given to?

No. Unfortunately, we do not have access to any information regarding which charities were selected by our employees.

If you are looking to creatively show the ways in which your department or unit is supporting charities, we recommend that you ask your colleagues to self-report their designations, either by email or anonymously through a Google Form.

Can emeritus or retired faculty or staff contribute to the campaign? What about students or student-workers?

Yes. Retirees who want to contribute to the campaign should contact America’s Charities help desk at 571-458-1072 for assistance in creating their account.

Can new employees hired during the campaign register to give?

Yes. Any new employee with a Workday number from the state can create an account and give. However, some newer and contractual employees may not be loaded into the system yet. To have your state employee information added to the system so that you can donate, please email our lead coordinator, Erica Davis at ericak2@umbc.edu, with your name, email address, and Workday number. Your Workday number, also known as your SPS ID, is required to verify your employee record with the State of Maryland. It can be found on your myUMBC profile page.